Who Stands Behind This Site

Operator Internet Gaming Services, a Curacao gaming licence, and a complaints route that ends at the Government of Curacao.

Sunny Spins Legal Information

Who Runs the Site

Sunny Spins is operated by Internet Gaming Services, registered in Curacao. No registration number or street address is published for the operator on the site, so all correspondence goes to [email protected] and is passed to the operator. The casino is offered to players in Australia from an offshore jurisdiction. It holds no Australian licence and has not been approved by any Australian authority, and you remain responsible for confirming that using it is lawful where you live.

How to Lodge and Escalate a Complaint

Start with an email to [email protected] that states your username, the date of the event, the game or transaction concerned and the outcome you are asking for. We reply with our findings, and if you disagree, reply within the same thread and ask for a second review by a different team member.

If the case is still open after the second review, you may take it to the Government of Curacao, the authority that issued our gaming licence. Keep every email, screenshot and transaction ID, because the regulator will ask for them. Withdrawal disputes are easier to resolve when you include the method (Visa, Mastercard, Skrill, Neteller, bank transfer or crypto), the amount and the date requested, and bonus disputes when you include the promo code (SUNNY55, SUNNY150 or SUNNY250) and the wagering figure shown in the promotions window. We keep complaint records for as long as the licence and anti-money-laundering rules require.

What We Are Responsible For on This Site

We are responsible for the pages, bonus descriptions, payment tables and support replies published on sunnyspins.app. Game rules, paytables and RTP values shown inside a game are set by the game developer, Realtime Gaming or SpinLogic Gaming, and the developer is responsible for that in-game content. Promotions carry their own Terms and Conditions link, and that text prevails over any summary on the page. Content is reviewed and revised by our team, and each page shows the date it was last updated. If you spot a figure that differs from what your account or the promotions window shows, tell us at [email protected] and we will correct the page.

Where this site names an outside organisation, we do so as information only. We do not control the content of other websites, we do not endorse them, and we are not liable for what they publish or for how they treat your data. Check the terms and privacy policy of any outside site before you use it.

The casino holds a Curacao gaming licence, issued by the Government of Curacao to the operator Internet Gaming Services. The randomness of Realtime Gaming and SpinLogic Gaming games is audited by TST (Technical Systems Testing). The licence covers offshore operation and does not extend to Australian regulation.

The text, layout, logo and screenshots on this site belong to Sunny Spins and may not be copied or republished without written permission. Game names, artwork and software belong to Realtime Gaming, SpinLogic Gaming and their licensors, and their trademarks are used here only to identify the games.

The email for any legal or copyright enquiry is [email protected]. Include the page address and a description of the content concerned, and we respond by email.